- How do I place an order?
- Can I have my order sent to an alternative address?
- How much is delivery?
For online orders delivery is FREE. For orders placed by phone please contact our sales team for delivery prices. For more information regarding delivery see the delivery info page.
- When will my order be delivered?
- How can I pay for my Dolphin Goods?
- When is my payment taken?
- Why do I have to supply my CVV number off the back of my card?
- How secure is it to order online?
- Do Dolphin offer discounts for customers with disabilities?
- How can I find out the exact price of a product?
- Can I get VAT exemption?
- Can I get a free, no-obligation quote before I decide to place an order?
- How are refunds made?
- What if I cancel my order?
- Is postage and packaging refunded if I return an item?
- What are the terms of the 30-day money back guarantee?
- If I cancel my order how long will it take for me to be refunded?
If you do not see the answer to your query here, please contact our sales team.