Knowledge Base Article Number: Q0404
Created On: 02 Jul 2012
Last Updated on: 03 Jul 2012
Unable to send outgoing email from any email provider when connected to an Orange Home broadband connection
- Dolphin Guide
You are unable to send any emails through Guide whilst connected to an Orange Home broadband connection., despite the SMTP settings being correctly set within the Guide Email Settings menu.
Orange insists that all outgoing / SMTP emails sent from a computer connected to Orange Home Broadband use the Orange SMTP settings, rather than those of your email provider. For information on why this is the case, please see the following article on the Orange website:
To rectify the problem, please change your Outgoing Mail (SMTP) Server address in the Guide Email Settings menu to:
Leave the SMTP Username blank.
Downloads and useful links:
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